Know Your Customer (KYC) Policy

General

1. We, as the owner and operator of gamescodesale.com ("Website"), are committed to having systems in place to prevent money laundering, terrorist funding, fraud, and other illegal activities via the use of our Website.
2. To comply with the necessary regulations and regulatory requirements, we have implemented several anti-money laundering processes and are aware that your customer is one of them.

Consent

By accepting this Policy and using the Website, you agree to the regulations mentioned in this Policy and permit us to undertake different checks at our sole discretion or as necessary by third parties to authenticate your identity and contact information.

Identification

1. To utilize our services on the Website, you must be personally registered and have an Account.
2. Only natural individuals are permitted to create Accounts on the Website. Businesses cannot establish an Account or utilize the Website's services.
3. Only those above 18 or the equivalent legal age of majority in the country where you live are eligible. You agree, warrant, and represent that you are of legal age by creating an Account and using the Website.
4. Upon registration, you will be needed to supply the following information for identification purposes:
   • first and last names (given and surname);
   • the date of birth;
   • address;
   • email address for contact;
   • the phone number for personal use.
5. When creating an account, You must give accurate, correct, and complete personal information. If your personal information changes, you agree to tell us of the change and modified information as soon as possible, but no later than 5 days after the change occurs.
6. You must notify us promptly if you are or become a politically exposed person (PEP). You will be subjected to heightened verification measures in this scenario.

Verification

1. We thus inform you that you may need to complete a verification procedure for security reasons in the following cases:
   • when you make a withdrawal (pay-out) request;
   • In other circumstances, during registration or continuous activity tracking,
   • When such verification is considered essential by us.
2. Verification entails comparing the information you provided at registration to some of your papers.
3. You will be needed to give one of the following papers during verification:
   • the first page of a passport;
   • local identification (front and rear);
   • address confirmation (utility bills such as gas and electricity that are no more than three months old);
   • your selfie with a passport or identification.
4. In some situations, when our internal risk management system identifies you as a medium- or high-risk user, or where such verification is needed by our partners (software providers, payment institutions), we may request extra documentation for verification, such as:
   • a driver's license;
   • more recent address proofs;
   • financial statements
   • bank card copies are needed to fill up the account;
   • payment paperwork;
   • the paperwork demonstrating the monies' lawful custody and legal origin.
5. Documents should be delivered in high-resolution color picture format. Scanned copies are not permitted. The pages of the document should be completely visible.
6. Unless otherwise specified in the request, you must supply documents within 2 days of receiving the verification request.
7. The verification procedure might take up to 5 business days and, in extreme situations, longer.

Failing to comply

1. We reserve the right to cancel any bets or wins, block your account, bar you from engaging in games, withhold funds, and report you to the appropriate authorities if:
   • any information you enter turns out to need to be corrected or completed;
   • if there are differences between the information you provided during registration and the information provided in verification papers;
   • if you do not submit papers for verification or if the documents you supply are insufficient or erroneous.
2. In addition, we reserve the right, in our sole discretion and without prior notice, to deny any account registrations or to ban and/or cancel any account for any substantial reason.

Other

1. We may transfer personal information to third parties for verification purposes. You accept that we may use such information for identification and verification purposes.
2. We may compare your personal information to a list of people suspected of terrorism compiled by authorized state and independent bodies.
3. Your personal information is treated in accordance with our Privacy Policy.